• info@haleonltd.com
  • Room 1501-02,15/F, Golden Dragon Centre 38-40 Cameron Road,Tsim Sha Tsui, Kowloon Hong Kong

Business Policies

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  • Business Policies

Supplier Partnership Policy

We treat every supplier with equal importance, regardless of transaction value or volume. Our team ensures timely payments as per agreed credit terms, proper storage of products, and strong support for sales development within the territory.

Customer Care Policy

We value all customers equally and guarantee transparency in every transaction. We ensure timely delivery of medicines, fair transfer of supplier benefits, and committed after-sales support, including expiry, breakage, and returns handling.

Statutory Policy

We ensure timely payment of statutory Taxes & Fees to the respective Govt. authority. We ensure timely & correct submission of all the reports & returns with the concern Govt. departments. We ensure timely renewal of all the statutory licenses issued for the business. We do not prefer any deviation from any statutory obligation.

Sustainability & Environment Policy

We focus on energy conservation by using efficient equipment, reducing unnecessary consumption, and maintaining cooling systems regularly. We actively monitor and reduce energy usage.